FREQUENTLY ASKED QUESTIONS

Many international airlines fly to Russia with connections to major Australian ports, including Emirates, Etihad, Qatar, Thai Airways and Singapore Airlines.

The vast majority of flights arrive in Moscow.

A whole range of Australian football fans travel with us- for the 2014 Brazil world cup, our youngest traveller was 4 years old and our oldest traveller was 84! We have lots of father-son combinations, groups of friends, couples and solo travellers. Our travelling groups are very diverse and you are bound to meet lots of like-minded people: if you’re looking for a group to party with, you’ll find them; if you’re looking for a group to join for a nice dinner, you’ll find them.

If you’re a female looking to tour with us, rest-assured there will be many other females travelling- around 25% of our guests are female.

If you’re a solo-traveller, we haven’t forgotten you: we offer a single-traveller match program where we match you with another solo-traveller of similar age to room-share. This keeps the cost down for you and also means you meet a fellow traveller straight away.

We are the most experienced tour operator when it comes to supporting the Socceroos and Matildas abroad. We have operated travel packages to the AFC Asian Cup, FIFA World Cups, the FIFA Women’s World Cup and many away world cup qualifiers across the globe.  In South Africa and Brazil, we managed the travel arrangements for groups of 500 Australian football fans.

We are also football fans and understand what football fans want from a tour experience. All our tours are focused on football, with cultural experiences and social events intertwined.

We partner with best-in-business local ground operators and together we ensure that your travel experience as smooth and as enjoyable as possible- we take the nitty gritty off your hands so that you can concentrate on the football and having the time of your life.

Russia is generally very safe to travel to- we’ve travelled to numoerus host cities and have felt comfortable both during the day and during the night.

Russia has many large cities, and like all large cities, care should be taken to avoid problem areas. Just as we recommend when our guests travel abroad to any country- if you use common sense and travel in a group you will have no problems.

You can also rest assured that we go through a thorough process to ensure that all of our hotels are located in safe and comfortable areas.

2018 FIFA World Cup Match Tickets are on sale from Thursday 16th November at 8pm AEDT. Please note that match tickets are not included in our tour packages/price. All fans are required to purchase their own FIFA World Cup™ match tickets directly through the FIFA Ticketing Website

We were very pleasantly surprised when we travelled to Russia- the people are very warm and friendly, they go out of their way to help you out and are quite open.

Only around 3% of the Russian population can speak English fluently. Outside the international cities of Moscow and St Petersburg English proficiency is even less. The Cyrillic alphabet makes it very difficult to find (or ask directions to) destinations and essential services.

Our tours are hosted by bi-lingual guides who will be on hand to assist you with any difficulties.

If you’re a solo-traveller, we haven’t forgotten you: you can either book a room to yourself, or we offer a solo-match program where we match you with another solo-traveller of similar age and sex to room-share. This keeps the cost down for you and also means you meet a fellow traveller straight away.

If you would like to book on our ‘Single Traveller Match Program’ simply select this option in our booking engine.

Australian supporters who have  purchased tickets for Russia 2018 can register at the Fan ID Portal to obtain their Fan ID which is required to enter stadiums.

The Fan ID also grants visa-free entry to Russia for the tournament for the period commencing 10 days prior to the tournament and ending 10 days following the conclusion of the tournament.

Apply for your Fan ID online once you have secured tickets here: https://www.fan-id.ru/registration.html

June in Russia is a fantastic time to visit. For example, in Moscow expect maximum temperatures ranging from 20 to the mid-30s. St Petersburg is a little cooler. Sochi’s is very pleasant with maximum temperatures ranging from the mid 20’s to early 30’s. Kazan’s weather is slightly cooler than Moscow’s.

You should pack for Spring-type Australian weather as the nights can become cool.